Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
great location
limited dining options
small deluxe rooms
6.8/10
Nice
Rooms
7.8
Location
8.0
Service
7.7
Dining
7.2
Guest reviews
6.8/10
based on 6 reviews
7.6
7.6/10 based on 86 reviews
Hector
United Kingdom,
April
2024
7.4/10
The hotel is wonderfully located in the center of the city with easy access to many places, making it convenient for exploring. The rooms were clean and tidy, though I was a bit delayed for an outside program waiting until 12:30 pm for my room. The service was extremely helpful, but slightly lacking in flexibility at times. The location is excellent, right on the main road in the heart of the city. The dining experience was good, offering a nice variety, yet some more items would have been a bonus. Overall, a pleasant stay with great potential for improvements.
Rooms
8.0
The rooms were clean and tidy, ready at 12:30 pm, but I wished they were prepared earlier to avoid delays for outside programs.
Service
7.0
The service was extremely helpful, although not always as flexible as I would have liked.
Location
9.0
The location is excellent, right on the main road in the bustling city center with easy access to various attractions.
Dining
7.0
The dining experience was good, with a variety of options, yet I missed some additional items that would have enhanced the experience.
Facilities
6.0
The hotel offers essential facilities to ensure a comfortable stay, but there is room for improvement.
Anthony
United Kingdom,
January
2024
7.6/10
My stay at the hotel was a mixed experience. Although the room was small, it surprisingly turned into a makeshift dining area when I preferred not to use room service. The room was very clean with comfortable beds, which was a big plus. However, the service, while supportive, was a bit too noisy at times, carrying out activities next to the rooms. The location was excellent, in the center of the city with easy access to many places, close to popular eateries and tourist attractions. On the downside, the dining experience lacked variety and the banquet area needed better table availability.
Rooms
8.0
The room, despite being small, was very clean and had comfortable beds.
Service
7.0
The service was supportive, but at times, activities were noisy next to the rooms.
Location
9.0
The hotel's location in the center of the city was excellent, with easy access to various attractions and eateries.
Dining
7.0
The dining experience, while good, could benefit from more diverse menu options. Also, the availability of tables in the banquet area needs improvement.
Facilities
7.0
The facilities provided were convenient, but improvements could enhance the overall experience.
Katharine
United Kingdom,
January
2024
7.0/10
The hotel provides clean and comfortable rooms for a great value, suitable for a business trip. The service is friendly and well-mannered, although some promised amenities may not always be delivered. The location offers easy access to local attractions but could use some improvement in cleanliness. The dining experience is good with room for more menu variety. Overall, a decent choice with positive aspects like spacious rooms and a convenient main road location.
Rooms
8.0
The deluxe double rooms, though a bit tight, were clean and provided good value for money.
Service
7.0
The service was fantastic, with friendly staff, although some promised things were not delivered.
Location
6.0
The hotel is conveniently located on a main road not far from Kolkata's business area, but far from popular tourist spots.
Dining
7.0
The dining experience was quite good, with a nice selection of breakfast items, although service was a bit slow.
Facilities
7.0
The hotel offers traditional Marche products and a peaceful location.
Thomas
United Kingdom,
October
2023
7.8/10
The hotel is located in the center of the city with easy access to many places, making it convenient for single occupants. The rooms are small but ready for check-in at 12:30 pm. The service is exceptionally friendly and helpful, with proper real-time communication options with travel agents. The location is wonderful, allowing easy walks to local attractions, malls, and the local market. The dining experience is quite good, offering a variety of options, yet lacking a proper restaurant facility. Overall, a budget-friendly stay with some limitations in room size.
Rooms
7.0
The rooms are small but convenient for single occupants.
Service
9.0
The service is helpful and exceptionally friendly.
Location
8.0
The location is wonderful, with easy access to many places and local markets.
Dining
7.0
The dining experience was quite good, with a variety of options available. However, there is no proper restaurant facility.
Facilities
The hotel offers basic facilities suitable for a budget-friendly stay.
Steve
United Kingdom,
September
2023
7.0/10
The hotel offers spacious and clean rooms that are great for the price they charge, although some flexibility in service could enhance the experience. The location is wonderful for exploring the city's attractions, but a bit far from certain places. The dining is good, but more variety would be appreciated. Overall, a decent budget stay with some room for improvement.
Rooms
8.0
I stayed in a big, clean room that was ready ahead of time, providing a quiet and decent stay for the price they charge.
Service
7.0
The staff was friendly, though not always flexible. I enjoyed music on my mobile, but some extra services like room service could have added more convenience.
Location
7.0
The hotel's center-of-the-city location allowed me to easily walk to various attractions, the huge Forum Mall, and the local market. However, it's a bit far from some places in Kolkata.
Dining
7.0
The dining was quite good with a decent selection, but adding some more items like boiled eggs or Asian options would have been great.
Facilities
6.0
The hotel has basic facilities that serve the purpose, but nothing extraordinary.
Ashley
United Kingdom,
July
2023
8.4/10
The hotel has large and comfortable rooms, extremely polite and helpful staff, in a wonderful central location with easy access to many attractions. The dining was great but could use more variety. Overall, a valuable stay!
Rooms
8.0
The rooms are large and comfortable.
Service
9.0
The staff are extremely polite and helpful.
Location
9.0
The hotel is in the center of the city with easy access to many places.
Dining
8.0
The dining was great but could use more variety.
Facilities
8.0
The hotel offers various services for a pleasant stay.
friendly staff
limited dining options
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